Knowledge Base

How do I reinstall my PDF-XChange printer?

Close Appraise-It and go to This Location and download the PDF_Xchange_Fixer script. Run the script and it will automatically perform the steps below for you. If you are still experiencing problems, please attempt to follow the steps below manually.

1. Close Appraise-It.
2. Browse to your installed printers.

  • In Windows 7, go to Start ⇨ Control Panel ⇨ Devices and Printers.
  • In Windows 8, go to the Start screen and type "devices and printers", then hit "Enter".
  • In Windows 10, go to the search field to the right of the Windows icon on the bottom left of your screen and type in "Printers" then click on the selection that says "Devices and Printers"

3. Find and delete the PDF-XChange 3.0 and PDF-XChange for SFREP printers, then close the window.
4. Open your list of installed software.

  • In Windows 7, go to Start ⇨ Control Panel ⇨ Programs and Features.
  • In Windows 8, go to the Start screen and type "programs and features", then hit "Enter".
  • In Windows 10, go to the search field to the right of the windows icon on the bottom left of your screen and type in "Control Panel" and then click on the result that says "Control Panel Desktop App" 

5. Once the list of software installed on your computer populates, scroll down and find PDF-XChange 3. Uninstall it. (If there is more than one, uninstall them all.)
6. When the uninstall is complete, you will be asked to reboot your computer. This is not necessary; click No.
7. Scroll up in your list of installed software and find Appraise-It. Select it and click Change to load the Appraise-It installer.
8. You will see a screen stating that PDF-XChange needs to be installed. Click Next.
9. When you see a screen prompting you to select an installation method (Add/Remove Features, Repair/Reinstall, or Uninstall), close the installer by clicking Cancel or the red X at the top of the window. 

 

You can now re-open Appraise-It and print your report. If problems persist, please contact Technical Support.

See Also
How do I reinstall Appraise-It?

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Last Updated
February 15, 2019